Friday, February 17, 2012

How to reset SmartEvent database, Cause:Error at Reports

1. Run evstop to stop the reporter module.
2. Delete all files in the \var\$RTDIR\Database\log directory.
3. Delete all files in the \var\$RTDIR\Database\data directory
4. Extract the contents of $RTDIR\conf\db_files.tgz to \var\$RTDIR\Database\data directory.
5. Run evstart to start the reporter module.

This process will completely overwrite the existing database files with clean new ones.